SBM Global Services- Cable Operator System

About Product

The Cable Billing Application is a digital solution designed to automate billing, manage customer subscriptions, and track payments for cable TV operators and internet service providers. This application helps cable operators efficiently handle subscriber accounts, monthly bills, package upgrades, and complaint management in a streamlined manner.

By eliminating manual invoicing, reducing payment delays, and improving customer service, this application ensures accurate billing, timely payments, and smooth operations for cable service providers.

The primary goal is to streamline cable billing, reduce payment delays, improve customer management, and enhance operational efficiency for cable TV and internet service providers.

Product Information

Product Name: Cable Operator System
Technology: MYSQL,PHP,CSS3,HTML5
Category: Cable Billing Application
Platform: Web Application
Support: 24*7
Demo: Ask For Demo

Product Features
Solution

Product Features

✅ Customer Registration & Subscription Management – Store customer details, package preferences, and payment history.
✅ Automated Monthly Billing & Invoice Generation – Generate accurate bills with applicable taxes and discounts.
✅ Subscription Package Management – Add, modify, or remove TV and internet packages easily.
✅ Payment Tracking & Due Reminders – Track pending payments and send automatic reminders to customers.
✅ Reports & Analytics – Get insights on revenue, outstanding dues, and subscriber trends.
✅ Multi-User & Role-Based Access – Secure access for different user roles (Admin, Operator, Technician, Accountant).

Solution

The Cable Operator Billing Application is designed to automate billing, manage subscriptions, track payments, and handle customer service efficiently. Below are the key solutions it offers:

1. Customer Registration & Subscription Management

✅ Problem: Managing customer details and subscriptions manually leads to errors and inefficiencies.
✅ Solution:

Stores customer details, package preferences, and payment history.
Allows easy modification of subscriptions (upgrades/downgrades).
Maintains an organized database for quick customer support.

2. Automated Monthly Billing & Invoice Generation

✅ Problem: Manual billing is time-consuming and prone to errors.
✅ Solution:

Automatically generates monthly bills with applicable taxes and discounts.
Sends invoices via email, SMS, or printed format.
Reduces billing errors and administrative workload.

3. Subscription Package Management

✅ Problem: Managing different TV and internet plans manually is complex.
✅ Solution:

Enables operators to add, modify, or remove packages easily.
Provides real-time updates on available plans and pricing.
Helps customers choose the best plans based on their needs.

4. Payment Tracking & Due Reminders

✅ Problem: Late payments disrupt cash flow and require constant follow-ups.
✅ Solution:

Tracks pending payments and overdue bills.
Sends automated payment reminders via SMS/Email.
Helps reduce outstanding dues and improve revenue collection.

5. Reports & Analytics

✅ Problem: Lack of data insights affects business growth and decision-making.
✅ Solution:

Generates reports on revenue, outstanding dues, and customer trends.
Helps track most popular packages and peak usage periods.
Provides insights for better business planning and growth.

6. Multi-User & Role-Based Access

✅ Problem: Unrestricted access to financial and customer data creates security risks.
✅ Solution:

Provides role-based access control (Admin, Operator, Technician, Accountant).
Ensures only authorized personnel can access sensitive data.
Enhances security and internal control.

Cable Billing Application